Customer-first
Every feature we ship starts from a real support ticket or customer conversation, not a guess.
TottChat
Loading...
TottChat
Loading...
TottChat gives growing teams one place to understand, route, and improve every customer conversation—across messaging, social, email, and web chat.
Give every business — from a two-person shop to a multi-brand enterprise — the same conversational infrastructure the biggest companies use, without the enterprise price tag or complexity.
TottChat began with a familiar problem: customer context was split across social inboxes, messaging apps, email, and personal devices. We built one workspace where teams can see the full relationship, coordinate ownership, and act on every conversation. Today it is an omnichannel inbox, automation layer, and CRM built for teams across MENA.
500+
Teams onboarded
10M+
Messages processed
99.9%
Platform uptime
12+
Countries served
The principles that guide how we build and support the product.
Every feature we ship starts from a real support ticket or customer conversation, not a guess.
Response time is the metric that matters most in conversational commerce — our product is engineered around it.
Full Arabic RTL support and local payment rails aren't an afterthought — they're core to how we build.
Messaging infrastructure has to work every time. We invest heavily in uptime, monitoring, and failover.